Privacy Policy

Last Updated: May 9, 2026

Home Camera Assist (“we,” “our,” or “us”) values your privacy and is committed to handling your information responsibly. This Privacy Policy explains what information we collect, how it is used, and the measures we take to help protect it when you visit our website or contact us for consultation services.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Voluntarily Provide

We may collect information you choose to provide, including:

  • Name

  • Email address

  • Phone number

  • Details shared when requesting information or scheduling a consultation

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Website activity and page visits

This information helps improve website functionality, performance, and user experience.

2. How We Use Information

We may use collected information to:

  • Respond to inquiries and consultation requests

  • Schedule and manage consultation sessions

  • Communicate important service-related information

  • Improve website performance and user experience

We do not use personal information for unrelated marketing activities.

3. Independent Consultation Services

Home Camera Assist provides independent, paid smart home and security device consultation services.

Our consultations are intended to provide informational guidance and recommendations only.

  • We do not access devices or accounts on your behalf

  • We do not provide physical installation services

  • We are not affiliated with, sponsored by, or authorized by device manufacturers or brands

Information shared during consultations is used only for providing requested guidance related to your devices or setup.

4. Sharing of Information

We do not sell, rent, or trade personal information.

Information may only be disclosed when:

  • Required by law or legal obligations

  • Necessary to protect our rights, website, or business operations

Third-party tools used for scheduling, communication, payments, or website analytics are limited to assisting normal website and consultation operations.

5. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

  • Understand website traffic and visitor activity

  • Improve website functionality and performance

  • Enhance user experience

Most web browsers allow you to manage cookie preferences through browser settings.

6. Data Protection

We take reasonable precautions to help protect personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, privacy practices, or policies of external websites.

8. Your Choices

You may request to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of personal information

  • Limit non-essential communications

Requests may be submitted using the contact information provided below.

9. Children’s Privacy

Our website and consultation services are intended for adults and are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page along with the revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Home Camera Assist

Reach us at (332) 242-4232 for help.

A friendly customer service representative wearing a headset, ready to assist with home security questions.
A friendly customer service representative wearing a headset, ready to assist with home security questions.